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Delivery Policy

At On the Wall Distillery, we are delighted to offer delivery services exclusively within the UK. Please review our delivery options and policies outlined below to ensure a seamless ordering experience:

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Delivery Method: All orders will be dispatched via courier service to ensure prompt and secure delivery of your artisanal gin products.

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Delivery Options and Charges:

  • Next-Day Delivery: £6 Enjoy expedited delivery to your doorstep for a nominal fee. Orders placed before our specified cutoff time will be processed and dispatched on the next working day.

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  • Collection - Cash On Collection: For customers who prefer to collect their orders in person, we offer a convenient cash-on-collection option. Simply select this choice during checkout, and our team will coordinate with you to arrange a suitable pickup time.

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Delivery Requirements: Please note the following requirements for all deliveries:

  • All deliveries must be signed for by an individual who is 18 years of age or older.

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  • If the recipient appears to be under the age of 25, a valid photo ID may be requested by the courier to verify age and ensure compliance with legal regulations regarding the sale of alcohol.

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Delivery Restrictions: As we are currently only able to deliver within the UK, we kindly ask that customers outside of the UK refrain from placing orders at this time. We apologize for any inconvenience this may cause.

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Order Processing: Orders will be processed promptly upon receipt, and customers will receive confirmation emails containing tracking information once their orders have been dispatched.

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Contact Us: If you have any questions or require further assistance regarding our delivery options or policies, please don't hesitate to contact our customer service team at OnthewallDistillery@gmail.com.

We are here to help and ensure that your On the Wall Distillery experience is nothing short of exceptional.

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