Privacy Policy
On The Wall Distillery ("we," "our," or "us") is committed to protecting the privacy of our customers and visitors ("you" or "your"). This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website, interact with us, or purchase our products.
1. Information We Collect
- Personal Information: When you make a purchase, subscribe to our newsletter, or contact us, we may collect personal information such as your name, email address, phone number, shipping address, and payment information.
- Usage Data: We may collect information on how you interact with our website, including your IP address, browser type, referring/exit pages, and operating system.
- Cookies: We use cookies to enhance your experience on our website. Cookies are small data files stored on your device that help us understand your preferences and improve our services.
2. How We Use Your Information
- To Process Orders: We use your personal information to fulfil orders, manage your account, and provide customer support.
- To Communicate with You: We may use your contact information to send you updates, promotions, and newsletters. You can opt out of these communications at any time.
- To Improve Our Services: We analyze usage data to enhance our website, products, and customer experience.
- Legal Compliance: We may use your information to comply with legal obligations or to protect our rights.
3. Sharing Your Information
We do not sell, trade, or rent your personal information to third parties. However, we may share your information with trusted third parties who assist us in operating our website, conducting our business, or servicing you, as long as those parties agree to keep your information confidential.
4. Data Security
We implement appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
5. Your Rights
- Access: You have the right to request access to the personal information we hold about you.
- Correction: You have the right to request correction of any inaccurate or incomplete personal information.
- Deletion: You have the right to request deletion of your personal information, subject to certain exceptions.
- Opt-Out: You can opt out of receiving marketing communications from us by following the unsubscribe link in our emails or contacting us directly.
6. Third-Party Links
Our website may contain links to third-party sites. We are not responsible for the privacy practices of these external sites, and we encourage you to review their privacy policies.
7. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page, and we will notify you of significant changes by email or through a notice on our website.
8. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:
On The Wall Distillery
01621 776074
Hockley Meadows
Hockley Lane
Bradwell on Sea
CM3 6FW
Thank you for trusting On The Wall Distillery. We value your privacy and are committed to protecting your personal information.